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Privacy Policy

Your privacy, and the privacy of all registered Belle and Sebastian online store (‘Site’) users is very important to us. Accordingly, we have adopted the following privacy policy. Our policy is based on the principles of notice, choice, access and security in the collection and use of all information regarding our users and their activities at our Site.


This policy tells you, among other things, what information we gather from you, how we may use or disclose that information, and our efforts to protect it. Please read this policy carefully, and feel free to contact us at shop[at] if you have any questions regarding its contents. By using this Site, you consent to the collection and use of this information by Banchory Merchandising and to the Banchory Merchandising privacy policy.

Types of Information Collected

In connection with your use of our Site, we ask for and may collect a variety of information from and about you in different ways. For example, when you register to use our Site, we ask for and store your name, postal address, email address and other identifying contact information. In addition, when orders are placed, we collect billing and shipping information.

Use of Information

We use your personally identifying information to identify you as a user of the Site and to assist and speed the completion of transactions on the Site. We may use your email address to contact you directly regarding services or products that we believe may be of interest to you, where you have indicated that you would be interested in such information.

Disclosure of Information

We will not provide your personally identifying information, credit card / payment details to other companies / third parties wishing to contact you about products or services.

We may only disclose information to fulfil certain legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others' rights or to prevent harm.


At any time after you have registered for membership on the Site, you may review and revise your personal information at any time. Simply click on the "Your Account" button on any page of our Site.


We use industry-standard encryption methods to transmit your personal registration information from your computer to ours across the Internet, and we restrict access to any transactional portions of our Site to computers running web browsers that support Secure Socket Layer ("SSL") protocol. To use this protection technology, you need to have an SSL-capable browser, such as Netscape Navigator 4.5 or higher, Microsoft Internet Explorer 4.5 or higher, Firefox or Safari. These browsers will automatically activate the technology when you log on to our Site.

Please remember that you play a valuable part in security as well. Your password to access our Site, which you select at registration, should never be shared with anyone and should be changed frequently. And, after you have finished using our Site, you should log off and exit your browser so no unauthorized persons can use our Site with your name and account information.

Remember that any information you voluntarily disclose on-line in any news or message postings, discussion groups or chat rooms may be collected and used by others without your permission. Furthermore, if you provide any information to parties who operate Web sites that are linked to or from our Site, different rules may apply to their collection, use or disclosure of your personal information. We encourage you to review these sites' policies before revealing any sensitive or personal information.

Regardless of the precautions taken by you or by us, "perfect security" does not exist on the Internet. We cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.

Your rights

You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. Please e-mail any questions, concerns or comments you have about these policies to shop[at] or write to us at:

Customer Services
Banchory Merchandising
PO Box 25074,
Glasgow G3 8TT.